CenterWell Home Health Transforms Contingent Workforce with RightSourcing
CenterWell Home Health, formerly known as Kindred at Home, is a leading provider of home health services in the United States. To help address their workforce challenges and transform their contingent labor program, CenterWell partnered with RightSourcing. Read the case study to learn how RightSourcing MSP and VMS empowered CenterWell’s contingent program.
420+ Contracts
Filled
28% Reduction in
Time-to-Fill
50% Increase in
Diversity Spend
Get to Know CenterWell
CenterWell Home Health, formerly known as Kindred at Home, is a leading provider of home health services in the United States. With operations in over 350 locations across 38 states, CenterWell sought to optimize its healthcare contingent labor program, which had an annual spend of over $140 million in 2018.
Business Challenges
- Ensuring a superior patient experience and maintaining high-quality care.
- Driving cost savings and profitability while enhancing service quality.
- Establishing standardized capabilities and fostering collaboration across sites.
- Cultivating a culture of continuous improvement and long-term growth.
Key Business Outcomes
- Recognized year-over-year cost savings between 7-10% compared to market.
- Improved time-to-fill by 13 days.
- 10% of contractors converted to permanent positions.
- Executed supplier optimizations based off of quality performance, time to-fill and cost savings metrics.
- 93% of all contracts received positive client feedback.
"In my professional experience, RightSourcing had been the best MSP that I've had the pleasure of working with. In our partnership with RightSourcing, we continue to see our fill rates improve with high-quality candidates. They have successfully paired their superb communication with a streamlined compliance process that has continually exceeded our expectations."
Charlie Cadle
MSP Client Success Coordinator / Client Sponsor
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