ServiceNow Decreases Labor Spend by More Than 17.5%
ServiceNow has relied heavily on its contingent workforce as it continues to scale. The company was facing a tightening labor market and was experiencing difficulty sourcing top talent with the needed skillsets at the correct price point. Download the case study and discover how this partnership with Magnit TTI created 17.5% in labor talent savings, significantly decreased time to fill, utilized on-demand market intelligence to source the best talent and more!
17.5% Labor Talent Savings
$13.72 Average Savings Per Hour
7.7 Days Improvement in Time-to-Fill
Get to Know ServiceNow
Founded in 2004, ServiceNow is a global, cloud-based technology company that provides software as a service (SaaS) solutions for technical management support.
Business Challenges
- Sourcing talent – Struggled to find skilled workers at the right price.
- Expanding diversity – Needed to build a more diverse workforce.
- Managing costs – Faced rising labor expenses and talent shortages.
- Filling roles quickly – Had to meet urgent hiring needs within budget.
- Scaling efficiently – Vendor couldn’t keep up with growing demand.
- Streamlining processes – Manual market rate checks slowed hiring.
- Leveraging technology – Required advanced tools to expand talent reach.
Key Business Outcomes
- Identified 17.5% of labor talent savings.
- Decreased time to fill by 7.7 days (on average) across 21 job titles.
- Saved $13.72/hour (on average).
- Maintained steady labor quality.
- Optimized contingent workforce spend.
- Utilized dynamic, on-demand market intelligence.
- Improved workforce planning decision-making.
- Increased access to diversified talent pools.
"Magnit has become an indispensable partner, providing solutions that extend beyond addressing immediate challenges."
Steve Mendez
Manager global contingent solutions, ServiceNow
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