OU Health Streamlines Contingent Worker Management

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OU Health Streamlines Contingent Worker Management with RightSourcing MSP and VMS

OU Health faced significant challenges with its manual contingent worker processes, which led to inefficiencies and errors. Read the case study to learn how OU Health partnered with RightSourcing MSP and VMS to transform their contingent worker management.

15% decrease in average bill rate
15% decrease in average
bill rate 
100% compliance with credentialing and invoicing accuracy
100% compliance with credentialing and invoicing accuracy 
reduce-time-to-fill
30% reduction in
time-to-fill 

Get to Know OU Health 

OU Health (OUH), an academic comprehensive health system located in Oklahoma City, provides acute care, Level 1 trauma services, and specialized care through its cancer center and Level 4 NICU. Employing over 10,000 professionals, OU Health is committed to excellence in patient care and medical education.

Business Challenges

  • Manual requisition processes requiring extensive time and effort. 
  • Frequent human errors in compliance, invoicing, and credential management. 
  • Slow turnaround times, taking up to five weeks to hire a nurse. 
  • Delays in staffing, causing pushback from travelers unable to start on time.

Key Business Outcomes

  • Reduced hiring time by 30%.
  • Achieved a 15% decrease in average bill rate, leading to significant cost savings. 
  • Ensured 100% accuracy in credentialing and invoicing compliance.
  • Streamlined onboarding and requisition processes, improving overall efficiency.
  • Partnered with RightSourcing for ongoing support and resources to achieve sustained operational excellence.

"Technology alone won't solve the problem; it's the people who do. Organizations must assemble the right team to manage and achieve program goals. We accomplished this with RightSourcing.”

Qiming Zhang

Director of Management Engineering, OU Health

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